{% set order_detail %} {% include 'order_detail_article_translatable.html' %} {% endset %} {% set login %} {% include 'login/login.html' %} {% endset %} {% set open_amount %} {% include 'open_amount/open_amount.html' %} {% endset %}

My return label is missing. How do I replace it?

If you're missing a return label, a printable PDF copy of your return label will be created for you at the end of the online return process. If you can't print the label at the moment, you'll find it in the 'My Returns' section for later on.

To make a return, log into your account, go to ‘Return Item’ in the list on the left side, click on ‘Return your products now’ and select the items you wish to return.

If you don’t have access to a printer, you can request to have a return label sent to you by post at this stage by selecting this option instead of print. Remember this can take up to 7 days. 

If you would like to return something from outside of the UK, you will unfortunately, have to pay for the return costs.

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